We’ll shortly be starting our series of articles highlighting the secrets of success for some of our clients, associates and friends. We’ll be asking them for their ‘golden nuggets’, the piece of advice that might inspire you, the feedback that changed them, and their thoughts on what it takes to be a success.

Our articles will cover different definitions of success, with friends writing from self employment, retirement, consulting, specialist or technical roles, and all levels and functions within organisations.

We hope you’ll be inspired .. and why not send us your own secrets to your success.

When we bring people, inspiration and ideas together, we call it #cleverage.

Facilitation is a highly effective way of helping to steer a group of people to an agreed outcome. However, in a challenging group situation, where team conflict has been an issue, individuals are often reluctant to raise issues to the collective. As a result facilitation can struggle to unlock some of the critical underlying issues that can exist in challenging team dynamics. There can be several reasons for this but it is often for fear of upsetting others and/or reticence to raise points and make suggestions that could be unpopular.

The techniques used in mediation can be highly effective at getting to the key issues. By having impartial and confidential discussions with each participant in advance of a workshop the facilitator can identify key themes that exist, and start to encourage the use of reframing to focus on positive intention. When participants have confidence that issues will be presented back with complete anonymity they are much more likely to speak freely. By using this approach the facilitator can focus in on the key themes that are emerging as an input to the workshop and use his/her skill to play these back in the plenary session. The team workshop can start to address these themes straight away.

The main benefit here is the future focus, and the collaborative efforts of the team to generate a positive plan for the future. In the preparation, we recognise, acknowledge and manage history. In the workshop we start to look forward – we build on the opportunities identified in positive reframing, and collectively seek to reach a way forward – some ways of working that meet the needs of the majority.

Get in touch with us for a case study and our client feedback, or call us to explore how this might help in your organisation.

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